Privacy Policy

Effective Date: [Insert Effective Date]

At DLP – Dwija Learning Platform, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard the information you provide while using our website and services.

By accessing or using our services, you agree to the practices described in this policy.

1. Information We Collect

Personal Information

We may collect the following information when you interact with us:

Full Name
Email Address
Phone Number
Information submitted through enquiry or registration forms

Technical Information

When you visit our website, we may automatically collect:

IP Address
Browser type and version
Device information
Pages visited
Date and time of access
Time spent on the website
Diagnostic and usage information

2. How We Use Your Information

We use the information collected to:

Provide and maintain our services.
Manage student registrations and enquiries.
Communicate important updates regarding courses and services.
Improve the performance and functionality of our website.
Provide customer support.
Send information about relevant programs, events, or promotional offers (unless you opt out).
Meet legal and regulatory requirements.

3. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience and analyze website performance.

Cookies help us:

Maintain website functionality.
Remember user preferences.
Improve website performance and usability.
Understand visitor behavior and usage trends.

You may disable cookies through your browser settings; however, certain website features may not function properly.

4. Sharing of Information

DLP does not sell your personal information.

We may share your information with:

Service providers assisting in website operations or communication.
Business partners involved in delivering specific services.
Government authorities when required by law.
Third parties with your explicit consent.

5. Data Retention

We retain personal information only for as long as necessary to deliver our services, fulfil legal obligations, resolve disputes, and enforce institutional policies.

6. Data Security

We implement reasonable administrative and technical safeguards to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

However, no method of internet transmission or electronic storage is completely secure. Therefore, while we strive to protect your information, we cannot guarantee absolute security.

7. Your Rights

You have the right to:

Request access to your personal information.
Correct inaccurate information.
Request deletion of your personal data, subject to legal obligations.
Withdraw consent for promotional communications.

8. Children's Privacy

Our services are not intended for children under the age of 13 without parental or guardian involvement.

9. Third-Party Websites

Our website may contain links to external websites. DLP is not responsible for the privacy practices, content, or policies of these third-party sites.

10. Legal Disclosure

We may disclose personal information if required to:

Comply with applicable laws and regulations.
Respond to lawful requests from public authorities.
Protect the rights and property of DLP.
Investigate suspected misconduct or fraud.
Ensure the safety of our students, staff, and community.

11. Changes to This Policy

DLP reserves the right to update this Privacy Policy at any time. Any changes will be published on this website with the revised effective date.

12. Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

Dwija Learning Platform (DLP)
Email: support@dwijalearning.in
Phone: +91 8281353385
Website: https://dwijalearning.in/contact.html